Suffolk Useful Contacts

Ipswich and East Suffolk Clinical Commissioning Group

Address: Julian Herbert, Accountable Officer, Rushbrook House, Paper Mill Lane, Bramford, Ipswich, IP8 4DE
Tel: 01473 770000
Emailcomplaints@suffolk.nhs.uk
Website: www.ipswichandeastsuffolkccg.nhs.uk/

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West Suffolk Clinical Commissioning Group

Address: Julian Herbert, Accountable Officer, Active Business Centre, 33 St Andrew’s Street South, Bury St Edmunds, Suffolk IP33 3PH
Tel: 01284 774794
Website www.westsuffolkccg.nhs.uk
Online Contact Formhttp://www.westsuffolkccg.nhs.uk/contact-us/how-to-make-a-complaint/make-a-complaint/

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West Suffolk NHS Foundation Trust

You can write to the Chief Executive, or to Kate Goad the Complaints Manager at:

Address: Hardwick Lane, Bury St Edmunds IP33 2QZ
Tel: 01284 712555
Email: complaints@wsh.nhs.uk

Patients Advice and Liaison Service (PALS)
Email: pals@wsh.nhs.uk
Website: www.wsh.nhs.uk/Home.aspx

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Norfolk and Suffolk NHS Foundation Trust

Address: The Complaints Manager, Hellesdon Hospital, Drayton High Road, Norwich, NR6 5BE
Tel: 01603 421421

Patients Advice and Liaison Service (PALS)
Tel: 01603 421191 or 0800 279 7259
Email: PALS@nsft.nhs.uk
Website: www.nwmhft.nhs.uk/en/

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The Ipswich Hospital NHS Trust

Address: Hospital Complaints Service (S617), Ipswich Hospital, Heath Road, Ipswich, IP4 5PD
Tel: 01473 703797
Emailadvice.complaints@ipswichhospital.nhs.uk

Patients Advice and Liaison Service (PALS)
Tel: 01473 704781 or 0800 328 7624
Email: pals.service@ipswichhospital.nhs.uk
Website: www.ipswichhospital.nhs.uk/

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East of England Ambulance Service

The trust covers Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk.

Address: EEAST, Hammond Road, Bedford, MK41 0RG
Tel: 01234 243320 or 0800 028 3382
Emaileoeasnt.complaints@nhs.net
Website: www.eastamb.nhs.uk

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Healthwatch Suffolk

Whether it’s improving them today or helping to shape them for tomorrow. Local Healthwatch is all about local voices being able to influence the delivery and design of local services.

Address: 12-13 Norfolk House, Williamsport Way, Needham Market, Suffolk, IP6 8RW
Tel: 01449 703949
Contact Formhttp://www.healthwatchsuffolk.co.uk/content/speak-out
Websitehttp://www.healthwatchsuffolk.co.uk

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Suffolk Citizens Advice Bureau Branches

Mid Suffolk – 5 Milton Road South, Stowmarket, IP14 1EZ

Tel: 01449 676060 or 676280 / Email contact form: http://midsuffolk.cabadvice.pageperfection.co.uk/

North East Suffolk – Email:   bureau@nesuffolkcab.co.uk

Beccles – 12 New Market, Beccles, NR34 9HB -Telephone: 01502 717715

Bungay – 8 Chaucer Street, Bungay, NR35 1DT -Tel: 01986 895827

Halesworth – Halesworth Volunteer Centre, Waveney Local Office, London Road, Halesworth, IP19 8LW

Lowestoft – 36 Gordon Road, Lowestoft, NR32 1NL -Tel: 01502 518510

Bury St. Edmunds – The Risbygate Centre, 90 Risbygate Street, Bury St. Edmunds, IP33 3AA – Tel: 01284 753675

Felixstowe – 2 – 6 Orwell Road, Felixstowe, IP11 7HD – Tel: 01394 275958

Newmarket – Foley Gate, Wellington Street, Newmarket, CB8 0HY – Tel: 01638 665999 / Email: adviser@newmarketcab.cabnet.org.uk

Leiston and Saxmundham – Colonial House, Station Road, Leiston, IP16 4JD – Tel: 01728 832193

Sudbury Citizens Advice Bureau – Belle Vue, Newton Road, Sudbury, CO10 2RG – Tel:  01787 374671 / Email: admin@sudburycab.cabnet.org.uk