Northamptonshire Useful Contacts

NHS Services – Milton Keynes and Northamptonshire

To make a complaint, and for advice and support in doing so, please call during office hours, or write to the Complaints Manager:

Address: Francis Crick House, Summerhouse Road, Moulton Park, Northampton, NN3 6BF

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NHS Milton Keynes and Northamptonshire’s Advice and Information Service

Tel: 0800 587 0879
Emailadvice@northants.nhs.uk
Website: www.miltonkeynes.nhs.uk/

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Northamptonshire Healthcare NHS Foundation Trust

You can contact either the Complaints Manager or the Chief Executive at:

Address: Sudborough House, St Mary’s Hospital, London Road, Kettering, Northants NN15 7PW.
Tel:  0800 917 7206
Email: complaints@nhft.nhs.uk
Website: www.nht.nhs.uk

Or contact the NHS Trust Patient Advice and Liaison Service, (PALS)
Tel: 0800 917 8504.
Email: PALS@nhft.nhs.uk

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Northamptonshire General Hospital NHS Trust

Address: Cliftonville, Northampton, NN1 5BD
Tel: 01604 545774
Emailcomplaints@ngh.nhs.uk
Website: www.northamptongeneral.nhs.uk

Or contact the Hospital Patient Advice and Liaison Service (PALS)
Tel: 01604 545784
EmailPALS@ngh.nhs.uk

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Kettering General Hospital

Address: Rothwell Rd, Kettering NN16 8UZ
Tel: 01536 492000
Email: enquiries@kgh.nhs.uk
Website: www.kgh.nhs.uk

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East Midlands Ambulance Service NHS Trust (EMAS)

EMAS covers all of the East Midlands, including Northamptonshire, Nottinghamshire, Leicestershire, and Derbyshire.

Address: 1 Horizon Place, Mellors Way, Nottingham Business Park, Nottingham, NG8 6PY
PALS / Patient Experience: 0845 299 4112
Minicom: 0115 929 1119
Website: www.emas.nhs.uk

Make a complaint using EMAS’ online form.

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Healthwatch Northamptonshire

Address: Portfolio Innovation Centre, Avenue Campus, St George’s Avenue, Northampton, NN2 6JD
Tel: 0300 002 0010
Email: enquiries@healthwatchnorthamptonshire.co.uk
Website: www.healthwatchnorthamptonshire.co.uk

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Citizens Advice Bureau

Central and East Northamptonshire: www.cencab.org.uk
Corby and Kettering: www.citizensadvice.org.uk/local/corby-kettering
Daventry: www.citizensadvicedaventryanddistrict.co.uk