Northamptonshire Useful Contacts

NHS Services – Milton Keynes and Northamptonshire

To make a complaint, and for advice and support in doing so, please call during office hours, or write to the Complaints Manager:

Address: Francis Crick House, Summerhouse Road, Moulton Park, Northampton, NN3 6BF

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NHS Milton Keynes and Northamptonshire’s Advice and Information Service

Tel: 0800 587 0879
Emailadvice@northants.nhs.uk
Website: www.miltonkeynes.nhs.uk/

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Northamptonshire Healthcare NHS Foundation Trust

You can contact either the Complaints Manager or the Chief Executive at:

Address: Sudborough House, St Mary’s Hospital, London Road, Kettering, Northants NN15 7PW.
Tel:  0800 917 7206
Email: complaints@nhft.nhs.uk
Website: www.nht.nhs.uk

Or contact the NHS Trust Patient Advice and Liaison Service, (PALS)
Tel: 0800 917 8504.
Email: PALS@nhft.nhs.uk

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Northamptonshire General Hospital NHS Trust

Address: Cliftonville, Northampton, NN1 5BD
Tel: 01604 545774
Emailcomplaints@ngh.nhs.uk
Website: www.northamptongeneral.nhs.uk

Or contact the Hospital Patient Advice and Liaison Service (PALS)
Tel: 01604 545784
EmailPALS@ngh.nhs.uk

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East Midlands Ambulance Service NHS Trust (EMAS)

EMAS covers all of the East Midlands, including Northamptonshire, Nottinghamshire, Leicestershire, and Derbyshire.

Address: 1 Horizon Place, Mellors Way, Nottingham Business Park, Nottingham, NG8 6PY
PALS / Patient Experience: 0845 299 4112
Minicom: 0115 929 1119
Website: www.emas.nhs.uk

Make a complaint using EMAS’ online form.

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Northamptonshire LINk

If you would like to share your views and experience of local health and social care services, you can contact the Local Involvement Network (LINk).

Address: Northampton Volunteering Centre, 15 St Giles Street, Northampton, NN1 1JA
Tel: 01604 808684
Email: info@northamptonshire-link.org.uk
Website: www.northamptonshire-link.org.uk

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Northampton & District Citizens Advice Bureau

Address: Town Centre House, 7/8 Mercers Row, Northamptonshire, NN1 2QL
Tel: 0844 855 2122
Website: www.northamptoncab.org.uk