Hounslow Useful Contacts

Hounslow Clinical Commissioning Group

Address: Civic Centre, Lampton Road, Hounslow, TW3 4DN
Telephone: 020 8538 2400
Online contact form: www.hounslowccg.nhs.uk/contact-us.aspx
Website: www.hounslowccg.nhs.uk

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NHS Hounslow (North West London) – Patient Advice and Liaison Service (PALS)


For Northwick Park and St Mark’s Hospitals, Central Middlesex Hospital:
Telephone: 020 8869 5118
Email: lnwh-tr.pals@nhs.net
Website: www.lnwh.nhs.uk/patients-visitors/compliments-comments-and-complaints/pals/

 

For Ealing Hospital and community services:
Telephone: 0800 0641120
Email: lnwh-tr.ehpals@nhs.net
Website: www.lnwh.nhs.uk/patients-visitors/compliments-comments-and-complaints/pals/

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Hounslow and Richmond Community Healthcare NHS Trust

Patient Advice and Liaison Service (PALS)
Telephone: 0800 953 0363
Email: pals@hrch.nhs.uk
Website: www.hrch.nhs.uk/patients/complaints/

Formal Complaints
Address
: The Complaints Manager, Sovereign Court, 15-21 Staines Road, Hounslow, Middlesex, TW3 3HR.
Telephone: 020 8630 2923

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West Middlesex University Hospital NHS Trust

Address: Hospital Atrium, Twickenham Road, Isleworth, Middlesex, TW7 6AF
Telephone: 020 8321 6261
Email: pals.service@chelwest.nhs.uk
Website: www.chelwest.nhs.uk/

West London Mental Health NHS Trust have a facility, called the Lakeside Mental Health Unit. If your complaint relates to care or treatment there, then please email: complaints@wlmht.nhs.uk

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London Ambulance NHS Trust

Address: Patient Experiences Department, Units 1&2 Datapoint Business Centre, 6 South Crescent, London, E16 4TL
Telephone: 020 3069 0240
Emailped@londonambulance.nhs.uk
Website: www.londonambulance.nhs.uk

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Hounslow Citizens Advice Bureau

Address: 2nd Floor, The Centre, High Street, Feltham, Middlesex, TW13 4GU
Telephone: 0300 330 1185
Website: www.hounslowcabs.org.uk

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Healthwatch Hounslow

Address: Freepost RTHC-JCSH-ERTE, Healthwatch Hounslow, Access Hounslow, Civic Centre, Lampton Road, Hounslow, TW3 4DN
Telephone: 020 3603 2438
Website: www.healthwatchhounslow.co.uk